Akulaku Indonesiamembuka lowonganMerchant Relation (E-commerce)

Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.

In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.

Ringkasan

  • Perusahaan :
  • Akulaku Indonesia
  • Situs :
  • https://www.akulaku.com/
  • Industri :
  • Financial Services
  • Kategori :
  • Perbankan
  • Status Pekerjaan :
  • Kontrak
  • Pola Kerja :
  • OnSite
  • Jam Kerja :
  • Sesuai kontrak
  • Perolehan Gaji :
  • Negotiable
  • Pengalaman :
  • 1 Tahun Pengalaman
  • Lokasi Kerja :
  • Jakarta
  • Tanggal Berakhir :
  • 05 November 2026

Deskripsi Pekerjaan

  • Handle online consultations and communications with merchants.
  • Resolve post-transaction conflicts between sellers and buyers.
  • Ensure business processes are carried out according to company SOPs.
  • Identify merchant operational issues and provide effective solutions.
  • Prepare and process reports for individual and team tasks.
  • Coordinate with internal teams to handle after-sales conflicts.
  • Bachelor’s degree in Business Administration, Marketing, Communications, Economics, E-Commerce, or other related fields.
  • Minimum 1 year of working experience in an e-commerce or platform company (Preferably with experience as a Customer Service or Merchant Service Representative).
  • Good communication skills in English (spoken and written).
  • Proficient in Google Workspace (Docs, Sheets, Drive).
  • Able to work effectively both independently and as part of a team.

4 Benefit Pekerjaan

💵 Gaji Kompetitif
⭐ Mendapatkan THR & Bonus
💼 Paid Sick Days
📚 Professional Development

Kirim Lamaran

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